Privacy Policy
Last updated: July 6, 2026
Transmaster ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
We collect personal information that you voluntarily provide to us when you request a freight quote, contact us, apply for employment, or use our services. This may include: your name, company name, email address, phone number, mailing address, freight details, and any other information you choose to provide. We may also collect information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs.
How We Use Your Information
We use the information we collect to: provide freight transportation and logistics services, respond to your inquiries and quote requests, process employment applications, send service-related communications, improve our website and services, comply with legal and regulatory obligations, and protect the safety and security of our operations.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with: trusted service providers who assist us in operating our business (subject to confidentiality agreements), government authorities when required by law, customs and border agencies for cross-border shipments, and business partners necessary to fulfill your freight services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Your Rights
Under PIPEDA and applicable provincial laws, you have the right to: access the personal information we hold about you, request correction of inaccurate information, withdraw consent to certain uses of your information, and file a complaint with the Office of the Privacy Commissioner of Canada. To exercise these rights, contact us at [email protected].
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Transmaster, 1234 Transport Drive, Windsor, Ontario, N8X 1A1. Email: [email protected]. Phone: (519) 123-4567.